State Farm® Insurance Agent Valerie O. Feliciano

"Great service and very helpful when questions or issues arise!"

"Quick to respond and honest. Pleasure doing business with."

"very fast - quality - service by Valerie i'am pleased to have chosen State Farm and very happy to have Valerie as my agent"

"Valerie is fantastic! She got back to us quickly with the information we needed, and answered all of our questions to help us get our insurance needs met for all of our vehicles. She is an extremely valuable resource! Appreciate all your help!"

"I have been a State Farm customer for 50 years. When Valerie took over she has continued the excellent service that is the State Farm way. Great office and great people."

"Valerie helped me very promptly today on submitting stuff to the claims department. I had requested something be added a month ago and she seen that it had not been so she was on it. Only complaint I have is when I call I can never get someone on the phone, I will call the other state farm agent they always pick up unless it's lunch time. They will then call Valerie and get her on the phone for me."

"Super friendly staff and always willing to help!"

"You guys are simply the best! Thank you so much for being the best agency in town!"

"Where to start? I was assigned to Valerie as my State Farm agent when switching from a different auto insurance company. She initially seemed great and all when I was in contact with her about starting up a new policy with State Farm. However, I felt like the price I was paying for my auto policy ended up costing more for a lot less coverage, and I made the decision to leave State Farm for another company who could provide better coverage for a lower premium. This is where Valerie’s lack of professionalism came into play. I contacted her about wanting to leave State Farm and felt like I got GHOSTED by her. She stopped returning text messages (how we normally communicated) and ignored my calls unless they were routed from their customer service phone tree. It was almost as if my leaving State Farm was somehow personal to her, which was very strange. I would not recommend working with Valerie or Dallas State Farm. Plenty of better options out there."

"I was pleasantly surprised with my insurance shopping experience once I found Valerie. She was willing to work directly with me and was honest, helpful, and easy to work with to package a top tier solution to my insurance needs. If you are looking for an insurance agent who is willing to interact with you and provide you with top notch service, Valerie should be your only choice."

"I worked with Valerie's team in the past, excellent service!"

"Great agent. Great team! Thank you for helping me and answering all my questions!"

"Love Valerie and her crew! Very prompt and thorough! Great at keeping in touch when need be!"

"Quick response and great service."

"Great Customer Service!"

"Valerie has always been very responsive to any question or request I have made. she is friendly and knowledgeable. I like having my insurance with a really good friend."

"Valerie has been great, her and her team are helpful and super hardworking! So proud to work with people like her!"

"After living in Dallas for 9 years, we finally transferred our policies from our southern Oregon State Farm agent to have one closer to home. Valerie has been responsive and helpful in making modifications and additions to our insurance portfolio. Highly recommended."

"Valerie and Kylie have provided fantastic service."

"Very kind and understandable representative."

"Valerie found me the lowest price for insurance and helped me get my discounts set up as well. Valerie and her staff are communicative and effective, pleasant and efficient. Love working with this agent and office, always prompt responses and they don’t hesitate to ease your mind if you have questions!"

"The Dallas agents were very helpful in processing claims for our two cars' hood linings which had been commandeered by squirrels looking for nesting materials. Kudos for the agents, shame on the squirrels!"

"Awesome company and Wonderful Agents thank you for your Awesome service 👍😃♥️"

"Valerie and her team are great! 10/10 would recommend!"

"very nice people and great service"